As part of our ethos at the practice is to be open to all our stakeholders, including our patients.
We have provided summaries of our patient feedback and quality indicators to give you an overview of how the practice is delivering its services. In addition we have also published key action plans to inform you of how we plan to improve delivery of service and stay patient centred with everything that we are doing.
Complaints Summary
A summary of the formal complaints that we have received can be downloaded here
Patient Surveys
Friends and Family Test Results
Patient Accessibility Survey
Action Plans
Coming soon…
Did you know that the number of official complaints we receive translate to less that 0.1% of our patient list size.
Overall our patients are very happy with the service that they receive.
Below are some of the compliments that we have recently received